SUPPORT

FREQUENTLY ASKED QUESTIONS

  • Is there a catalog of Metrinch Tools, and if so how can I order one?

    Yes a catalog is available, which includes a price list, for only $5.00. Please call 1-800-637-9274 for more information.
  • How can I pay for my Metrinch Tools?

    Metrinch accepts checks, money orders, and all major credit cards. We do not accept cash payments.
  • I have the original 48 piece Metrinch, and wanted to know if the additional 14 pieces were available separately?

    Yes, the bits are available. Normally the price of the bits is $25.00 plus $3.00 S/H, but if you already own a 48 piece set, we will sell the bits to you for only $10.00 plus $3.00 S/H.
  • Is Metrinch available in stores?

    No. You can purchase the sets online via http://www.mitools.com/ or by calling 1-800-637-9274.
  • Can I order individual wrenches and sockets?

    Yes, please call our customer service line for pricing and stock levels.
  • Can I order Metrinch if I live outside the United States?

    Yes. Just visit www.metrinch.com for details. Please note, SHIPPING COSTS VARY when shipping internationally. Please contact us for details.
  • Where is Metrinch manufactured?

    The Metrinch Tools are manufactured in Taiwan and are made to specific U.S. patents and specifications.
  • How does the lifetime warranty and replacement guarantee work?

    Simply mail the broken tool to us at:

    Metric and Inch Tools
    11100 Santa Monica Blvd. Ste. 560
    Los Angeles, CA 90025

    **Please include $5.00 S/H for Ratchets only, and $2.00 for any other tool, and we will send you a brand new tool.
  • The case for my tool-set broke. Can I replace it?

    Please call us to place the order.

We Are Here To Help

If you have any questions or comments, please feel free to contact us.

Customer Support: 1-800-637-9274.
Office hours are between 8:30-5:30 (PST) M-F

E-mail: service@mitools.com

Address:
Metric and Inch Tools
11100 Santa Monica Blvd. Ste. 560
Los Angeles, CA 90025